Our Office:
Office Procedures
Office Hours: Monday through Friday, 9 a.m. to 5 p.m.
Phone: (858)279-6771
Fax: (858)279-7505
E-mail: info@audioscope.org or mw@audioscope.org
Appointments:
Scheduling an appointment is the best way to arrange for our service.
It ensures that you will receive individual attention and an appropriate
amount of time to service your needs. We understand how important your
hearing aids are to you and will try to accommodate urgent hearing aid
problems whenever possible. Please call our receptionist to make sure
an audiologist will be available to help you.
Insurance:
Most insurance plans require a referral from your primary care physician
prior to your evaluation. Some plans require pre-authorization, co-payments,
network providers, deductibles or other provisions. Please contact your
plan's patient assistance department if you are uncertain about your coverage
or how to be referred to Audioscope.
Audioscope is currently a provider for the following insurance carriers, networks and agencies:
- Medi-Cal
- Medicare
- Blue Cross/Blue Shield
- Preferred Health Network
- Department of Rehabilitation
- TriCare/TriWest
We continually update our affiliation with health networks. Please call us if you are unsure if our services are covered under a particular insurance plan.
Payment Policy:
Audioscope will be happy to file insurance forms or assist you in
completing paperwork for reimbursement. Please be prepared to make co-payment,
if applicable, on the date of your visit. If you have not yet met your
deductible or if you are a self-pay patient you should also be prepared
to pay for your office visit on the day of service.
Hearing aid purchases require a deposit on the date of the order of 1/3 of the total cost, a 1/3 payment at the time of the hearing aid fitting, and balance of payment at the end of a successful 30-day trial period. A complete refund of all money paid is made if the devices are returned within the 30-day period in compliance with California state law (Beverly-Song Act). Earmolds require full payment at the time of order and are nonrefundable.
For your convenience Audioscope accepts Visa, MasterCard and Discover credit cards.
